Delete it in the app
- Open Stax Budget and tap the Settings gear.
- Tap Account (it shows your sign-in email).
- Tap Delete account, enter your password, and tick “I understand my account and budgets are gone for good.”
- Tap the red Delete account button.
The app needs an internet connection to delete your account.
What gets deleted
- Budgets you own are deleted for everyone, including people you shared them with.
- You leave budgets that other people shared with you. Their budgets are not affected.
- Your account, sign-in, devices, keys and recovery phrase records are erased from our servers, and the device you delete from forgets the account.
- Other devices that were signed in lose access; a device that is offline keeps its local copy until it reconnects.
Some records are kept for a limited time as described in the Privacy Policy, for example so other members’ devices can see that a shared budget was deleted (30 days), and billing or security records the law requires us to keep.
Your subscription is separate
Deleting your account does not cancel your subscription. Cancel it in the App Store (Settings › your name › Subscriptions) or Google Play (Play Store › Profile › Payments & subscriptions) first, or it will keep billing.
Can’t open the app?
Email support@stax-budget.com from the email address on your account and ask us to delete it. We will confirm the request by email before deleting the account. Never send us your password or recovery phrase.
Using Stax Budget without an account?
A budget you keep on one device without an account never reaches our servers. Delete the app to remove it.